Everything you need to run your business phone system online.
Centelos brings business phone numbers, call routing, browser calling, voicemail, desk phone support, users, call history, AI Call Agents, and team communication into one simple cloud-based phone workspace.
Centelos
Cloud Phone System
One online workspace. Everything connected.
Built for modern business calling
Centelos features are grouped to match how businesses actually run their phone system.
Phone system basics
Start with the core tools every business phone system needs.
Call handling
Control how calls move through your business.
Ways to answer calls
Give your team flexible options for answering business calls.
Modern communication
Use smarter tools to help your team respond and collaborate.
Explore Centelos features
A closer look at every feature included in your Centelos workspace.
Business Phone Numbers
Use professional phone numbers with routing, voicemail, users, desk phones, and browser calling.
Learn moreNumber Porting
Keep the business number your customers already know and move it into Centelos.
Learn moreCall Routing
Route incoming calls to users, phones, browser softphones, voicemail, or other destinations.
Learn moreWeb Softphone
Make and receive business calls directly from your browser without a desk phone.
Learn moreDesk Phone Support
Connect compatible IP desk phones to your cloud business phone system.
Learn moreVoicemail
Capture missed calls and give customers a way to leave important messages.
Learn moreTeam Management
Add users, organize team members, connect devices, and manage call access online.
Learn moreCall Logs
See inbound calls, outbound calls, missed calls, users, numbers, and call activity in one dashboard.
Learn moreE911 Support
Manage emergency address information as part of your cloud business phone setup.
Learn moreAI Call Agents
Let AI help answer calls, collect caller details, support routing, and reduce missed opportunities.
Learn moreTeam Chat
Keep your team aligned around calls, follow-up, voicemail, and customer communication.
Learn moreOne phone system. Multiple ways to work.
Centelos helps your business manage calling from one online workspace. Start with a business number, route calls to the right destination, let users answer from browser softphones or compatible desk phones, capture missed calls with voicemail, review call activity, and keep your team aligned.
Start with a number
Use a new business phone number or port your existing number.
Route calls professionally
Send callers to the right person, phone, softphone, voicemail, or AI Call Agent.
Answer from anywhere
Use browser calling, compatible desk phones, or remote team setups.
Track and follow up
Use call logs, voicemail, and team communication to keep customer conversations organized.
Why businesses choose Centelos
No PBX hardware
Run your business phone system from the cloud without installing a traditional PBX.
Professional business calling
Use dedicated business numbers instead of relying only on personal mobile phones.
Flexible for teams
Support office users, remote workers, browser softphones, and compatible desk phones.
Better call handling
Route calls, capture missed calls, and keep communication more organized.
Online management
Manage numbers, users, routing, voicemail, devices, and activity from one dashboard.
Modern AI support
Use AI Call Agents to help answer calls, collect information, and support follow-up.
Built for different business setups
Small businesses
Create a professional phone system without the cost and complexity of traditional PBX hardware.
Home offices
Separate business calls from personal calls and manage everything online.
Remote teams
Let users answer calls from different locations using browser softphones or configured destinations.
Sales and support teams
Route calls, capture messages, review call activity, and follow up faster.
Centelos compared to basic phone setups
| Feature | Personal mobile | Traditional PBX | CentelosRecommended |
|---|---|---|---|
| Business phone numbers | Limited | Yes | Yes |
| Call routing | No | Yes, but complex | Yes, managed online |
| Browser calling | No | Usually no | Yes |
| Desk phone support | No | Yes | Yes, with compatible phones |
| Voicemail fallback | Basic | Yes | Yes |
| Team management | Limited | Yes, but harder to manage | Yes |
| Call history | Personal only | Often complex | Online dashboard |
| AI Call Agents | No | No | Yes, depending on setup |
| Requires PBX hardware | No | Often yes | No traditional PBX required |
Not sure where to start?
Pick the option that sounds most like your business — we'll point you to the right feature.
If you need a professional business number
Business Phone Numbers
If you want to keep your current number
Number Porting
If you want to send calls to the right person
Call Routing
If your team works remotely
Web Softphone
If you still want physical office phones
Desk Phone Support
If you miss important calls
Voicemail
If you want AI to help answer calls
AI Call Agents